Privacy Policy

Last updated: 04/06/2025

At UREACTOR LIMITED, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

1. Who We Are

UREACTOR LIMITED
14c Althorpe Street,

Leamington Spa,

United Kingdom,

CV31 2AU

01926 945609

Company Registration No: 13578609
Email: contactus@ureactorltd.co.uk
Phone: 01926 945609

We are the data controller responsible for the collection and use of your personal information.

2. What Information We Collect

We may collect and process the following data:

Personal Identification Information: Full name, phone number, email address, business address
Communication Data: Messages or forms you submit to us
Technical Data: IP address, browser type, operating system, browsing activity (via cookies and analytics tools)

3. How We Use Your Information

Your data is used for:

Responding to your enquiries or requests
Providing services and processing contracts
Maintaining business records and customer service
Fulfilling legal and regulatory obligations
Improving website performance and user experience

4. Legal Basis for Processing

We only process personal data where we have a lawful basis:

Consent: For marketing or contact forms
Contract: To perform or prepare for a contract
Legal Obligation: To comply with tax, employment, or other laws
Legitimate Interests: For internal business operations and client support

5. Legal Requirements & Liabilities

We are legally required to:

Protect your data under the UK GDPR and Data Protection Act 2018
Cooperate with law enforcement or government authorities upon lawful request
Retain certain records for a legally prescribed period (e.g. tax, financial, health & safety)

Liabilities:
UREACTOR LIMITED is not liable for:

Data breaches resulting from circumstances beyond our control (e.g. cyberattacks)
Misuse of data by third-party platforms linked on our site
However, we take every reasonable step to ensure our data practices and infrastructure meet current legal and security standards.

We have procedures in place to detect, report, and investigate personal data breaches in accordance with ICO guidelines. Where required, we will notify affected individuals and the Information Commissioner's Office.

6. Data Retention

We retain your data only for as long as necessary:

To fulfil contractual or legal obligations
For record-keeping and compliance purposes
For as long as you remain a customer or partner, and for a reasonable period thereafter

7. Your Rights

Under data protection laws, you have the right to:

Access your data
Request corrections
Request deletion or restriction of use
Object to certain types of processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact: contactus@ureactorltd.co.uk

8. Cookies & Analytics

We use cookies to:

Enhance your browsing experience
Analyse website traffic using tools like Google Analytics

You may disable cookies through your browser settings.

9. Third-Party Links

Our website may link to external sites. Once you leave our domain, we are not responsible for the privacy practices of those third parties. Always review their respective privacy policies.

10. Security Measures

We use appropriate technical and organisational measures to safeguard your data, including:

Encrypted communications (SSL)
Firewall protection
Secure internal data handling protocols

11. Changes to This Policy

We may update this policy periodically. Any major changes will be communicated clearly on our website. Please review it regularly to stay informed.

12. Contact Us

For questions, complaints, or data access requests, please contact:

Data Protection Officer
UREACTOR LIMITED
Email: contactus@ureactorltd.co.uk

Phone: 01926 945609 / 07377096862